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Help & Support - Shipping Corporation of India

Welcome to the Help & Support section of the Shipping Corporation of India (SCI) website. Here you'll find resources to assist you in navigating our site and understanding our services.

Online Help Resources

Contact Us: Reach out to our dedicated support teams for specific inquiries.

Sitemap: Get a bird's-eye view of the entire website structure.

Accessing Documents and Information

SCI provides access to various documents and information in different file formats. Here's how to handle them:

PDF Files: Most documents, such as schedules, forms, and notices, are in PDF format.

Opening: Click the link to open PDFs directly in your browser.

Downloading: Right-click the link and choose "Save link as..." to download the file to your device.

Troubleshooting: If you have trouble opening PDFs, ensure you have a PDF reader installed (e.g., Adobe Acrobat Reader).

Word Documents (.doc, .docx): Certain forms and guidelines might be available as Word documents.

Opening: Use Microsoft Word or a compatible word processor.

Alternative: If you don't have Word, you can use online services like Google Docs.

Excel Spreadsheets (.xls, .xlsx): Data and reports might be presented in Excel format.

Opening: Use Microsoft Excel or Google Sheets.

Image Files (.jpg, .png): Maps, diagrams, and promotional materials might be in image format.

Opening: Most browsers and image viewers can open these files directly.

Audio/Video Content

Currently, shipindia.com primarily uses text and images. If audio or video content is introduced in the future, instructions will be provided here.

Plugins

Generally, no special plugins are required to access the main content of shipindia.com. However, ensure your browser is up-to-date for optimal compatibility with modern web standards. You may need a PDF reader, such as Adobe Acrobat Reader, to view PDF documents.

Accessibility - Using Screen Readers

SCI is committed to providing an accessible online experience for all users, including those with disabilities.

Tips for Screen Reader Users:

Ensure your screen reader is running before navigating the website.

Use standard screen reader keyboard shortcuts for navigation (e.g., Tab to move between links, H to navigate by headings).

Look for ARIA labels and semantic HTML elements that enhance screen reader navigation.

Feedback: We are continuously working to improve accessibility. If you encounter any issues using a screen reader with our website, please Contact Us with your feedback.